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Best Buy offers free shipping for all members, but cuts Totaltech benefits

Also, the points program will now be exclusive to Best Buy Credit Card holders.



Enlarge (credit: Best Buy)

Big changes are afoot in electronics seller Best Buy’s member and customer loyalty program as the company aims to generate more revenue and compete with Amazon, Best Buy announced via emails to customers this week.

First, the good news: Members of Best Buy’s My Best Buy program will get free shipping on orders from the company’s online store, this time without a minimum purchase price.

That’s it for the good news, though. As for the bad: People who have paid for the (sort of) Amazon Prime-like premium Totaltech service may be irritated to learn that one of the previously promised benefits of the program—free same-day delivery—has been axed. Instead, Totaltech members will get free two-day shipping.

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