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UK households charged £164 to pay for energy supplier failures

4mn customers switched to new providers endured aggressive tactics from debt collectors

Letter: Challenge assumptions, don’t rely on groupthink

From Nick Turner, Managing Partner, Stratforma, London SW15, UK

Letter: Board diversity should be a win-win for companies

From John Haddon, Barrowden, Rutland, UK

Letter: Make Ryanair boss come clean on flying’s future

From Barbara Mullarney, London W3, UK

FT Crossword: Number 17,143

Live news updates: A very British election begins

Politics class: Boris Johnson: the entertainer who tried to defy political gravity

Prime minister and cabinet

Economics class video: Can we avoid climate-related food shocks?

Synoptic